What makes us different?
We put you first, every time. Our aim is to provide the high standard of care that we would want for our own families. We do this by only employing the very best people to work for us.
We operate an open-door policy so should you wish to come in and visit us. We have a private room so you can discuss any confidential matter. We are always here to talk over any matter and advise you to the best of our ability’s.
We don’t believe in 15 min care visits
At Home Care Assist we don’t believe in 15 min calls as believe your unable to deliver a high quality of care in that time. Our preferred minimum call would be 1 hour but we do offer lower than this if you require. We prefer to do a 1-hour visit as a minimum as it allows us time to talk and listen to our clients, helping us to get to know them. This also enables us to observe their health closely and spot any changes quick.
What you get from us
- Our Clients receive the full time they have paid for, staff travel in their own time
- Carers wear our professional looking purple uniform complete with badges so easily recognisable
- Visits are not rushed as we always advise correct amount of time needed for the visit based on your requirement’s.
- State of the art planning software to reduce the risks of any missed visits and staff have to log in and out at all visits.
- Experienced staff that always offer a high quality of care